Chicken Kebab (5)

Thank you for choosing Archies Foods for your frozen food delivery needs. Due to the perishable nature of our products, we do not accept returns or exchanges. Please review the following policies regarding your purchase:

• Quality Assurance: We take great care to ensure that our frozen food products are of the highest quality when they leave our facilities. Each item undergoes thorough inspection and packaging to maintain freshness and safety.

• No Returns or Exchanges: As our products are perishable and sensitive to temperature fluctuations, we are unable to accept returns or exchanges. This policy is in place to safeguard the health and well-being of our customers.

• Damaged or Incorrect Items: In the rare event that you receive damaged or incorrect items, please contact our customer service team immediately upon receipt. We will work swiftly to address the issue and provide a satisfactory resolution.

• Contact Us: For any concerns or inquiries regarding your order, please reach out to our customer service team on 020 8961 2050. Our representatives are available to assist you and address any questions or issues you may have.

• Cancellation Policy: Orders cannot be canceled or modified once they have been processed and shipped. Please ensure that all details of your order are correct before completing your purchase.

• Refunds: Refunds are issued only in cases where an error has occurred on our part, such as shipping the wrong items or if products are received in unsatisfactory condition. Refunds will be processed in accordance with our refund policy.

By placing an order with us, you acknowledge and agree to abide by our return policy.

Thank you for your understanding and cooperation. We appreciate your trust in Archies Foods and look forward to serving you again in the future.

Sincerely,

The Archies Foods Team

• Delivery Date: Please ensure that the delivery is scheduled for [Preferred Delivery Date] to ensure someone is available to receive the package.
• Handling Instructions: This package contains frozen food and must be handled with care to maintain its frozen state. Please ensure gentle handling to prevent any damage to the packaging.
• Storage Upon Receipt: Upon receiving the package, promptly place the contents in the freezer to maintain their quality and safety.
• No Signature Required: Due to the perishable nature of the contents, no signature will be required upon delivery. Please ensure someone is available to receive the package at the designated address.
• Emergency Contact: In case of any issues with the delivery or if you have any questions, please contact us on 020 8961 2050 or email us at sales@archiesfoods.co.uk.

Packaging Details:

• The frozen food items are packed with dry ice or gel packs to maintain the required temperature.
• Please do not open the package until you are ready to store the contents in the freezer.

Tracking Information:

• Once the package is dispatched, you will receive a tracking number via email or SMS to monitor the delivery status.

Additional Notes:

• If any delays occur during transit, please contact the shipping carrier immediately to ensure prompt delivery.

Please follow the instructions on the packaging for each product.